JLL58 Privacy Policy

01 Who We Are

jll58 is an online gaming platform operating at jll58.com and serving players based in the Philippines. References to "jll58", "we", "us", or "our" throughout this Privacy Policy refer to the operators of the jll58 platform. This Privacy Policy governs all personal data collected through your use of the jll58 website, account, and related services.

If you have any questions about this policy or about how your personal data is handled, you can contact us at [email protected]. We aim to respond to data-related inquiries within a reasonable timeframe.

02 Information We Collect

jll58 collects personal data through several channels — directly from you during registration and account management, automatically as you use the platform, and from third parties involved in payment processing and identity verification.

jll58 does not collect sensitive categories of personal data beyond those required for identity verification — such as government ID scans — which are handled exclusively for KYC compliance purposes.

03 How We Use Your Data

The personal data jll58 collects is used for the following purposes:

• Account management: To create and maintain your jll58 account, verify your identity, and provide access to the platform's features.
• Transaction processing: To handle deposits and withdrawals in PHP, process GCash and Maya transactions, and maintain an accurate account balance.
• Security and fraud prevention: To detect unusual account activity, investigate suspected fraud, enforce our one-account-per-person policy, and protect the platform and its users.
• Legal and compliance obligations: To comply with applicable anti-money laundering (AML) requirements, respond to lawful requests from authorities, and maintain records as legally required.
• Customer support: To respond to your queries, resolve disputes, and follow up on responsible gaming concerns.
• Platform improvement: To understand how Filipino players use jll58 and to improve the platform experience — including game availability, payment flows, and mobile performance.
• Marketing communications: To send you information about promotions or platform updates relevant to your account, where you have not opted out of communications.

We process your data only where a legitimate purpose exists. We do not use your data for purposes incompatible with the ones listed above without seeking your consent first.

04 Data We Share with Third Parties

jll58 does not sell or rent your personal data. We share data with third parties only in the following limited circumstances:

• Payment processors: GCash, Maya, and Philippine banking partners receive transaction data as required to complete deposits and withdrawals. These parties operate under their own privacy frameworks.
• Identity verification providers: Third-party KYC service providers process government ID documents to verify your identity. They are contractually restricted from using your data for any purpose beyond this verification function.
• Game providers: Your activity data (e.g., session identifiers) may be shared with game software providers to enable gameplay and resolve game disputes. No personally identifiable information beyond what is strictly necessary is passed to these providers.
• Legal and regulatory authorities: jll58 may disclose your data to law enforcement, regulatory bodies, or courts where required by applicable Philippine law or in response to valid legal process.
• Business transitions: If jll58's ownership or operational structure changes, your data may be transferred as part of that process. We will notify affected users in advance where required by applicable law.

05 Cookies and Tracking Technologies

jll58 uses cookies and similar technologies to operate the platform reliably and to understand how users navigate the site. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These handle session authentication, security tokens, and load balancing. The platform cannot operate without them.
• Analytics cookies: Used to understand how players navigate jll58 — which pages are visited, how long sessions last, and where users encounter issues. This data is aggregated and does not identify individuals.
• Preference cookies: Store your settings and preferences to improve your experience on return visits.

You can manage cookie settings through your browser. Disabling non-essential cookies will not prevent you from using the core features of jll58, but may affect how some functionality behaves.

06 Data Retention

jll58 retains your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and compliance obligations. Specific retention periods vary by data type:

• Account registration information and KYC records are retained for the duration of your account and for a minimum period following account closure as required by applicable anti-money laundering regulations.
• Transaction records are retained in line with standard financial record-keeping requirements.
• Activity and session logs are retained for a shorter operational period, after which they are deleted or anonymised.
• Support communications are retained for a reasonable period following resolution to support follow-up inquiries and dispute management.

When data is no longer required for the purpose for which it was collected and no legal retention obligation applies, it is securely deleted or anonymised.

07 Security Measures

jll58 implements technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• OTP-based login verification as an additional account security layer
• Access controls that limit internal access to personal data to authorised personnel with a legitimate need
• Regular security reviews of our systems and processes
• Secure credential storage — passwords are stored in hashed form and are never accessible in plain text

While we take reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying jll58 promptly if you suspect your account has been compromised.

08 Your Rights

As a jll58 account holder and as a data subject under applicable Philippine law, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data jll58 holds about you.
• Right to correction: If your personal data is inaccurate or outdated, you may request that it be corrected. Some updates can be made directly in your account settings.
• Right to object: You may object to certain uses of your personal data, including direct marketing communications. You can opt out of marketing emails at any time by contacting support.
• Right to erasure: You may request that your personal data be deleted where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to lodge a complaint: If you believe your data rights have been violated, you may raise a complaint with jll58 support or with the relevant data protection authority in the Philippines.

To exercise any of these rights, contact us at [email protected]. We will acknowledge your request and respond within a reasonable period.

09 Minors

jll58 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that an account has been created by or on behalf of a minor, the account will be closed immediately and any associated data will be handled in accordance with our data retention and deletion procedures.

If you believe a minor has registered on jll58, please contact us immediately at [email protected] so we can investigate and take appropriate action.

10 Updates to This Policy

jll58 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will update the "last updated" date at the top of this page. Where changes are significant, we may also notify registered account holders directly.

We encourage you to review this Privacy Policy periodically. Continued use of jll58 following any posted revision constitutes your acknowledgement of the updated policy.

11 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach jll58 through the following channel:

For general platform questions or account help, visit the FAQ page. For questions about responsible gaming tools and self-exclusion, see the Responsible Gaming page.